8kk Privacy Policy

1. Who We Are

8kk is an online gaming platform accessible at 8kk.pl, offering live casino, slots, fish games, eBingo, and sports betting to players in the Philippines. For the purposes of this Privacy Policy, 8kk is the data controller responsible for the personal information you provide when registering and using the platform.

If you have any questions or concerns about how your data is handled, you can reach our support team at [email protected]. We are available 24 hours a day, 7 days a week.

2. What Data We Collect

8kk collects personal data in two main ways — information you provide directly, and information collected automatically when you use the platform.

Information You Provide

• Registration details: full name, date of birth, email address, mobile number, and residential address in the Philippines.
• Identity verification documents: a copy of a valid Philippine government-issued ID such as the PhilSys National ID, UMID, driver's licence, or passport, submitted during KYC verification.
• Payment information: Philippine bank account details or e-wallet identifiers used for deposits and withdrawals. 8kk does not store full card numbers or cryptocurrency wallet addresses.
• Communications: messages, chat transcripts, and support tickets exchanged with the 8kk support team.

Information Collected Automatically

• Device and connection data: IP address, device type, operating system, browser type, and mobile network information.
• Usage data: pages visited, games played, betting history, session duration, and click patterns within the platform.
• Cookies and similar technologies: session cookies used to maintain your login state, and analytics cookies used to understand how players navigate the platform. See Section 8 for more on cookies.

3. How We Use Your Data

8kk uses the personal data we collect for the following purposes:

8kk does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

8kk processes your personal data on one or more of the following legal grounds:

• Performance of a contract: processing necessary to open and operate your account, process transactions, and deliver the services you have signed up for.
• Legal obligation: processing required to comply with applicable Philippine laws, including anti-money laundering regulations, identity verification requirements, and record-keeping obligations.
• Legitimate interests: processing for fraud prevention, platform security, and improving the quality of our services, where those interests are not overridden by your privacy rights.
• Consent: where we rely on your consent — for example, for certain marketing communications — you may withdraw that consent at any time by contacting support or updating your communication preferences in your account dashboard.

5. Sharing Your Data

8kk does not sell your personal data. We may share your information with the following categories of third parties only to the extent necessary to operate the platform and meet our legal obligations:

• Payment processors: Philippine banking partners and e-wallet service providers involved in processing your deposits and withdrawals.
• Identity verification providers: third-party KYC service providers that assist in verifying your government-issued ID.
• Technology and hosting providers: cloud infrastructure and software vendors who host the 8kk platform under confidentiality agreements.
• Regulatory and law enforcement authorities: where required by Philippine law, court order, or a valid regulatory request.
• Fraud prevention and security services: third-party tools used to detect and prevent fraudulent account activity or unauthorised access.

All third parties who receive your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own unrelated purposes.

6. Data Retention

8kk retains your personal data for as long as your account is active and for a reasonable period after account closure, in line with our legal obligations under Philippine law. In practice, this means:

• Account registration and KYC data is retained for a minimum of five years following account closure, as required by anti-money laundering regulations.
• Transaction records are retained for the period required by applicable financial record-keeping regulations.
• Customer support communications are retained for up to three years from the date of the last interaction.
• Usage and analytics data in identifiable form is retained for no longer than is necessary for the purpose for which it was collected, after which it is anonymised or deleted.

When your data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked back to you.

7. Your Rights

As an 8kk player based in the Philippines, you have the following rights over your personal data:

• Right to access: you can request a copy of the personal data 8kk holds about you.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: in certain circumstances — for example, where data is no longer necessary for the purpose it was collected — you can ask us to delete your personal data. Note that we may be required to retain some data for legal compliance purposes even after an erasure request.
• Right to object: you can object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to data portability: where technically feasible, you can request your personal data in a structured, machine-readable format.
• Right to withdraw consent: where we rely on consent as the legal basis for processing, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe, and in any case within 30 days of receipt. In some cases we may need to verify your identity before processing a request.

8. Cookies

8kk uses cookies and similar technologies on the 8kk.pl website and mobile application. Cookies are small text files stored on your device that help us recognise you between sessions, maintain your login state, and understand how you use the platform.

Types of Cookies We Use

• Strictly necessary cookies: required for the platform to function correctly. These include session cookies that keep you logged in during your visit. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to collect anonymised data about how players navigate the platform — for example, which pages are visited most frequently and where players exit. This helps us improve the platform experience.
• Security cookies: used to detect and prevent fraudulent activity, such as repeated failed login attempts from unfamiliar devices or locations.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 8kk platform, including your ability to stay logged in between pages.

9. Data Security

8kk implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• SSL/TLS encryption for all data in transit between your device and the 8kk platform.
• Encrypted storage for sensitive account and payment data at rest.
• OTP-based two-factor authentication for login and key account actions.
• Access controls limiting internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security reviews and monitoring of platform systems for unusual activity.

While we take data security seriously, no online platform can guarantee absolute security. If you believe your 8kk account has been compromised, please contact our support team immediately so we can take appropriate action.

10. Children and Minors

8kk is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under the minimum age has registered an account, we will close the account and delete the associated personal data as quickly as practicable, in line with our responsible gaming obligations.

If you believe a minor has registered on the 8kk platform, please notify us at [email protected] and we will investigate promptly.

11. Changes to This Policy

8kk may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date. We may also notify registered players by email or in-platform notification where the changes are significant.

Continued use of the 8kk platform after a policy update constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using the platform and contact support to close your account.

12. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled, please contact us:

You also have the right to lodge a complaint with the relevant Philippine data protection authority if you believe your personal data has been processed in a manner that does not comply with applicable law.